PRIVACY
Privacy Policy
This Privacy Policy explains how SML INTIMATE collects, uses, stores, and protects personal information when you visit our website, contact us, or submit an apparel project inquiry.
Legal Basis for Processing
Depending on the circumstances and applicable law, we may process personal information to respond to your request, take steps related to a potential or existing business relationship, fulfill contractual obligations, meet legal requirements, or pursue legitimate business interests.
Information We Collect
When you contact us or submit an inquiry, we may collect your name, company name, email, phone or WhatsApp number, country, product requirements, quantities, sizing, fabrics, branding details, and any files you choose to provide.
How We Use Your Information
We use your information to respond to inquiries, review apparel projects, prepare quotations, coordinate sampling and production, provide customer support, improve our services, maintain business records, and meet applicable legal requirements.
Project Files & Product Information
You may send us tech packs, reference images, sketches, size charts, logos, packaging requirements, or other project files. We use these materials only for evaluating, developing, quoting, sampling, manufacturing, or supporting the relevant project.
Cookies & Website Data
Our website may use cookies or similar technologies for essential functions, security, performance, and analytics. Where required by applicable law, non-essential technologies should be used with the appropriate user choice or consent.
How We Share Information
We do not sell or rent personal information. Where necessary, information may be shared with service providers or business partners involved in website operation, communication, product development, manufacturing, quality control, logistics, or legal support.
Data Security & Retention
We take reasonable measures to protect personal and business information from unauthorized access, misuse, loss, or disclosure. Information is retained only for as long as reasonably necessary for business, contractual, accounting, or legal purposes.
International Data Transfers
SML INTIMATE operates from China and serves international buyers. Personal information may therefore be processed or stored in China or in other locations where relevant service providers operate, subject to applicable data protection requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.
Third-Party Links & Policy Updates
Our website may link to third-party websites or services whose privacy practices are outside our control. We may update this Privacy Policy when our website, services, business practices, or legal requirements change.
PRIVACY CONTACT
Questions About This Privacy Policy?
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact SML INTIMATE.
PRIVACY REQUEST
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